Hi:)
Just came home today with our new 2021 TAG and are having the same problem… it can’t be frozen since we picked it up in Mesa, AZ 🥵! Hubby and I are new to this kind of thing and unsure of how to proceed…. Dealer or manufacturer?
Overall, super excited about our adventures ahead!!!
We added sliders and custom made shelf (aluminum angle 1 ½ inch) for our AlpiCool C40 – and in the process I removed the microwave to see what was behind that wall (to ensure screws wouldn’t hit anything going through). We were amazed at how much space there was in there – especially considering the sub-floor. Since we never use the microwave, was a no brainer to remove it and the sub-floor. We opted to custom design some drawers and storage space below the drawers. We originally were going to match the cabinet colors and hardware – but ended up playing with our own colors and design to match our other accessories. Top drawer is about 1 ¾ inch high, 2nd drawer is about 3 ½ inches high. Still left a lot of space below. Built a flipper panel to access the space below the drawers – which is attached by cabinet hinges and heavy duty magnets (same magnets also hold the drawers in place from the back). Note that prior to the drawers being built, we built a small protective box around the propane line going up the back. This served 2 purposes as it not only protects the line, but also was used to mount the heavy duty magnets to the backs of the drawers.
Top drawer is used mostly for silverware and cookware (built some custom dividers). 2nd drawer is coffee, filters, bigger cookware, etc. Space below for dry/unrefrigerated food.
We love it! Now we don’t have to constantly pull out bins with silverware, cookware, coffee, etc. every time we need them – just open the drawers.
Just talked to Elsie and she did fix me up. Seems the windows have this piece attached when they receive them to assemble to the camper so it's a vender issue to them. Elsie is simply sending me a replacement window since I'm still under warranty and I should have it in by Monday...and leave out Thursday for the mountains. Whew! Stress levels dropping as I type this! Thanks NuCamp!
Here is the dealer’s fix. Looks much more robust than the original mount. We shall see how it lasts long term. They ended up replacing all the windows for new ones since my “field fix” rendered the original windows unusable. 800 bucks later…